Gypsy Kallista Mystical Gifts Online tries their best to ensure that all items listed are available from the suppliers, You will be notified via e-mail and given the option to either - wait, re-order or cancel if there is ever a case that product item are on backorder or discontinued. We stand behind every product. All items are in stock at the time they are placed for sale. Occasionally items listed may become discontinued or out of stock due to inventory fluctuations beyond our control.

 All items are restocked on a regular basis and will be shipped immediately. After you have selected the items you wish to purchase, there is always time to ensure you’re receiving the correct products. Unless otherwise stated Pendulums for instance due to their natural quality and individual craftsmanship involved may vary accordingly.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.